Frequent questions

How can I shop online?

Visit our website www.besame.com in our section International Shipping you find by Product Line references available. Our Product Lines are:

  • Basics
  • Romantic
  • Seduction
  • Bridal
  • Sexy & Fun
  • Sleepwear with two subcategories: Glamour while you sleep, Kiss me as you want
  • Accesories
  • Sales

How can I pay my Order?

In our website - section International Shipping you can pay your order with your credit card VISA, Master Card, American Express, Diners Club and your PayPal Account. Certain Banks will require special procedure as services activation for international transactions.

What to do in case your transaction is interrupted while your payment is processed?

You can call to our USA Line 1 7862610336, send email to shoponline@besame.com or contacting your bank.

Which countries do we ship to?

We ship to the following countries:

  • Bolivia
  • Chile
  • Costa Rica
  • Ecuador
  • France
  • Germany
  • Guatemala
  • Guyana
  • Honduras
  • Nicaragua
  • Norway
  • Panama
  • Perú
  • Portugal
  • Salvador
  • Spain
  • Switzerland
  • Uruguay
  • USA

How much is the shipping cost?

Shipping cost is determined by the quantity of units you are purchasing, during your payment process the system will show you the total amount for your shipping rate.

How much is the delivery average time?

We have a delivery window of 3 to 6 working days. Delivery average time may vary according to the customs of each country. Additional tax charge could be required by customs of your country, we do not have control of those extracharges.

How can I track my order?

After finishing your purchasing process, the system takes aproximately an hour to reflect your order in our system. Once your order is confirmed, we will send you an email with the tracking number of DHL, this tracking number will be available aproximately 24 hours after your purchase. Orders placed during the weekend, will start shipping process on Monday, and when Monday is Holiday, the shipping process will start on Tuesday.

  • Holidays Second Semester 2017
  • Monday July 3rd
  • Thursday 20th of July
  • Monday August 7th
  • Monday August 21st
  • Monday October 16th
  • Monday November 6th
  • Monday November 13th
  • Friday December 8th
  • Monday December 25th